Returns

Return Policy

Thank you for shopping with us. We value your satisfaction and want to ensure you have a positive experience. If you are not completely satisfied with your purchase, we are here to help.

Returns

• You have 30 days from the date of delivery to initiate a return on blank hats.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
• Hats with patches are made to order and cannot be returned. Exceptions include defects.
• Return shipping is to be paid by the customer.
  

Refunds

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• If approved, the refund will be processed, and the credit will be applied to your original method of payment within [insert time frame, e.g., 7-10 business days].
• Please note that shipping costs are non-refundable.

Exchanges

• If you need to exchange a blank hat for a different color, please contact us at mintdropbrand@gmail.com.
• Exchanges are subject to product availability.

Return Process

1. Contact us at mintdropbrand@gmail.com to initiate a return. Please provide your order number and reason for the return.
2. We will provide you with a return shipping label and instructions (return shipping is to be paid by customer).
3. Package the item securely and include a copy of your receipt or proof of purchase.
4. Ship the item to the address provided in the return instructions.

Shipping

• Customers are responsible for the return shipping costs unless the return is due to a defect or an error on our part.
• We recommend using a trackable shipping service or purchasing shipping insurance for high-value items, as we cannot guarantee receipt of your returned item.

Contact Us If you have any questions about our return policy, please reach out to us at mintdropbrand@gmail.com.